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We have listed some of our frequently asked questions here to help you out.
Cameras FAQ Q - I want to buy a Digital Camera, what is the whole Megapixel thing all about? A - When we refer to Megapixels, we are talking about the total number of usable pixels that the sensor in a Digital Camera has. Pixel is short for picture element. The lens focuses the image onto a sensor which is divided up into many little sections or pixels. It is kind of like a mosaic painting. The more pixels you have, the more detail the image can have. One Megapixel means 1 million pixels. If the sensor in your camera was 3000 pixels wide by 2000 pixels high, it would have a total of 6 million pixels, and would be called a 6 Megapixel camera.
Q - My 35mm point-and-shoot camera needs to be replaced, should I buy a Digital camera? A - Digital cameras are a lot of fun, but they might not always be the answer for everyone. If you are a serious amateur that likes to use a variety of lenses and techniques, 35mm is still the way to go. If you just want to print small prints and send images over the internet to friends and family, a digital camera may just be the ticket for you. We can produce great prints from either film or digital at the same price for you.
Q - Do you have any used cameras? A - Yes, we have a wide selection of used cameras, lenses and accessories. It can be a great way to get started in photography without breaking your budget.
Q - Why is it that I can buy a camera on the internet for less than from you? A - Often the items you see advertised on internet websites are what is called "Gray Market" or "Parallel Imports". They are cameras that were never meant to be imported and sold in the United States. This means that often they do not have a valid warranty from the manufacturer. Sometimes, even if you are willing to pay for a repair (during what would be the normal warranty period) the manufacturer won't even repair it for a charge. Also, sometimes the item you buy may be stripped of normal accessories that should be included with that individual camera. If the deal looks too good to be true, it probably is.
Photofinishing FAQ Q - Can I get photo quality prints from my digital camera? A - Yes, we have digital printers that can print reprints and enlargements from your digital camera cards. They will be the best quality available and no more expensive than printing from negatives.
Q - Can I get my film scanned to a CD? A - Yes, when you have your film processed and printed, we can scan your negatives and burn the images onto a CD for you in three different quality levels. The high quality resolution is great for printing and archiving, the medium quality resolution is great for emailing and viewing on a PC screen. And the small quality resolution is used for thumbnail images. You can get all this for only $4.99 more.
Q - Why do I get an 8"x12" print instead of and 8"x10" print from a 35mm negative or slide? A - An 8"x10" print is not proportionate to a 35mm negative or slide. When a lab prints you an 8"x10" print, they are cropping an inch off of both ends without you even realizing it. When we print an 8"x12" print, we are giving you the entire image on the print. If you would like us to trim it down to an 8"x10" print for you, just ask when you pick up the order. That way you can let us know exactly where to trim it.
Q - Do you mounts prints? A - Yes, we can mount photographs up to 24"x36" on CodaFoam or Styrene. CodaFoam is a high quality foam core style board that is 1/4" thick and very resistant to warping caused my moisture. Styrene is .080" thick and great for backing a print that will be flush mounted in a frame. See our Mounting page for more details.
Q - Can you repair my old damaged photograph? A - In most cases yes. We have digital restoration capabilities that can restore your photo. We do not actually do the work on your original photograph. We scan the photo on a high quality flatbed scanner, do the repair work on a computer, then produce new prints for you. View our restoration page under the photofinishing heading for details.
Please feel free to contact us with any questions that you may have.
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